Frequently Asked Questions

Find answers to common questions

We ship to professionals in Healthcare, Veterinarian, Agricultural, Laboratory, and approved customers. We cannot sell Air-Tite Products to individuals for their personal medical use.

Don't see your question below? Please contact us using the links on this site, or by calling +1 (800) 231-7762.

Who is Air-Tite Products Co., Inc?

Air-Tite Products has been supplying the Veterinary, Human Health, and Laboratory market with high quality disposable and reusable hypodermic products since 1926. We represent a vast array of International Manufacturers of medical products such as Henke Sass Wolf (Germany), TSK Laboratory (Japan), Becton Dickinson (USA), Poulten and Graf (Germany), Exel International (USA), Bemis Healthcare (USA) and many others.

Can individuals buy from Air-Tite Products for their personal use?

No.  Air-Tite Products Co., Inc. is licensed by the Commonwealth of Virginia to sell to medical, veterinary/agricultural, and industrial/commercial professionals and other approved purchasers.  Hypodermic products for human use require proper licensure (DEA number, FEIN, State Corporation number or State Certificate of Use number).

Can Air-Tite ship to Canadian customers?

Air-Tite Products can ship veterinary and laboratory use only products to all Canadian customers. Most products from Henke Sass Wolf, TSK Laboratory, BD, and Exel International are registered with Health Canada for human use. In order to import human use products into Canada you must have obtained an Establishment Number from Health Canada. We cannot ship items intended for human use to Canadian customers unless they supply us with their Establishment Number. Shipments from Air-Tite to Canada do not include taxes and duties, we recommend working with a customs broker if you have questions regarding importation.

What are your terms and conditions?

Once you have established credit we will ship "open account", payment due 10 days after shipment. We also accept payment by Visa, MasterCard, American Express or Discover. Shipping is prepaid and added unless other arrangements have been made and confirmed. Please see our Return Policy for more information product returns.

What is Air-Tite's holiday schedule?

Air-Tite is closed on the following national holidays: New Year's Day,Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day

How does the Sharps Mail-Back system work?

Click here to view the process. If the link does not work, please cut and paste into your browser window.